Frequently asked questions
Can I cancel my subscription?
Yes! You can cancel, pause, or skip a month anytime
What if I have allergies to the tea blend?
If you do have any issues with the blends, we will find a solution for you! Please contact us at cottagehag@gmail.com
When will I get my order?
Letters are shipped out during the first week of the month. We send our letters with stamps; no tracking is provided. So it'll magically appear in your mailbox without notice! Expect to receive your letter within 1-2 weeks; delivery times vary depending on your location.
Where do you ship?
We currently only ship within canada. However, we will be opening the TMTC internationally soon! Sign up to our newsletter to get updates
How much does shipping cost?
Canada - Free! Since we use snail mail, we can offer you free shipping without tracking.
International - TBT
What happens if I never got my letter?
Please send us an email. We are happy to help you! cottagehag@gmail.com